Webinar: Optimizing Operations: Forecasting Staff Absences Effectively

Webinar Details

Date:  2024-06-19

Time:  7 a.m. EDT | 1 p.m. CEST

Managing staff absences can cause a real pain for an organization - logistics, increased costs, and disruption to customer service and care are just a few of the problems. Using historical data, we are able to use @RISK to predict staff absences in a given day of a given month. 

In this webinar, we will present how we have done this and show the model. The model was used in a NHS trust and can be applied to many industries (e.g., call centers, transport, logistics, and supply chain.)


About the Presenters


Dr. Alicia Mejia, Simulation Consultant

Dr. Alicia Mejia graduated in electronics engineering, but specialized in operational research and simulation and has working experience in academia and research and consulting — mostly in the healthcare sector. Some projects include how to offer continuity of care in midwifery services, waiting lists analysis for different hospitals, bed and human resources management during the COVID-19 pandemic, setting up GP services attached to a hospital, and staffing absences analysis.



Simone Gershon, Business Improvement Consultant

Simone Gershon graduated with a MSc in Operational Research from The London School of Economics. Gershon has over 20 years experience as a Business Improvement Consultant in various industries including telecoms, housing, and NHS. Gershon is a Lean Six Sigma Master Black Belt specializing in training and consulting, and has experience in applying simulation modeling to solve complex problems. Some projects include improving customer satisfaction in call centers, transforming repairs services, bed and human resources management during the COVID-19 pandemic, setting up GP services attached to a hospital, and staffing absences analysis.
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Thalia M. Mulvihill, Ph.D., works as a Professor of Higher Education and Social Foundations in the Department of Educational Leadership at Ball State University. Dr. Mulvihill is a historian and sociologist of higher education. She teaches several qualitative research methods and academic writing courses for doctoral students and has authored eight books as well as over 90 refereed publications, co-edits The Teacher Educator journal, and is the recipient of numerous teaching, research, and mentoring awards.
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Morbi at fringilla arcu. Nulla et cursus massa, vel viverra eros. Donec est tortor, iaculis lobortis fringilla eu, tempor sit amet nulla. Vestibulum vestibulum fermentum arcu, non vestibulum libero sagittis eget. Suspendisse porta lacus lorem, vel tincidunt justo fringilla eget.

Morbi at fringilla arcu et cursus.

Morbi at fringilla arcu. Nulla et cursus massa, vel viverra eros. Donec est tortor, iaculis lobortis fringilla eu, tempor sit amet nulla. Vestibulum vestibulum fermentum arcu, non vestibulum libero sagittis eget. Suspendisse porta lacus lorem, vel tincidunt justo fringilla eget.

Morbi at fringilla arcu et cursus.

Morbi at fringilla arcu. Nulla et cursus massa, vel viverra eros. Donec est tortor, iaculis lobortis fringilla eu, tempor sit amet nulla. Vestibulum vestibulum fermentum arcu, non vestibulum libero sagittis eget. Suspendisse porta lacus lorem, vel tincidunt justo fringilla eget.

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Vel viverra eros donec est tortor.

Morbi at fringilla arcu. Nulla et cursus massa, vel viverra eros. Donec est tortor, iaculis lobortis fringilla eu, tempor sit amet nulla. Vestibulum vestibulum fermentum arcu, non vestibulum libero sagittis eget. Suspendisse porta lacus lorem, vel tincidunt justo fringilla eget.

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